Name: Power Pack
SKU: 220586
Price: 49 CHF

Question 1

How long does a fully charged Power Pack last?

Accepted Answer

The Nuki Power Pack is a rechargeable battery pack and ensures an optimal power supply for your Smart Lock up to 6 months. Further information can be found here: Average battery consumption of the Nuki Power Pack.

Question 2

How can I charge the Nuki Power Pack?

Accepted Answer

There are two ways to charge the Nuki Power Pack:The Power Pack can be removed from the Smart Lock to charge it with a standard USB-C charging cable (included). The Nuki Power Pack is located on the bottom of the Smart Lock. To open it, press the small lever in the arrow direction and take the Power Pack out of the Smart Lock. Then charge the Power Pack and reinsert it into the Smart Lock.The Power Pack can also be charged directly on the door while inserted into the Smart Lock. To do this, plug a USB-C charging cable in the appropriate length into one of the two USB-C ports of the Nuki Power Pack and charge the battery directly at the door. Be careful not to block the door with the cable to avoid damaging the Power Pack. Thus, a permanent power supply of the Smart Lock is possible. It is not necessary to unplug the cable to use the Smart Lock.The average charging time from empty to full is about 10 hours.

Question 3

How do I know if the batteries or the Power Pack of my Smart Lock are empty?

Accepted Answer

Nuki will inform you in several ways if the batteries of your Smart Lock are running low. As soon as the battery status of your Nuki Smart Lock drops below 20%, you will receive a warning. This way there is enough time for you to replace the batteries before they are depleted.Nuki AppYou receive a battery warning via the Nuki app. You can find the warning in the notification center by tapping on the bell symbol at the top right. Also, it is displayed in your overview if the battery state of a device is critical. Additionally, you can find the exact battery state in your Nuki App under "Features & Configuration".Smart Lock LEDThe battery level is not only shown in the Nuki app but also directly on the Smart Lock by a LED signalization on the rotating ring.Push notificationsYou can additionally receive push notifications informing you when the battery level drops below 20%. In the Nuki app, you will find the option "Manage notifications" in the "Feature & Configuration" section. Here, you can log in with your Nuki Web account. This is essential, as notifications will then be transmitted through your Nuki Web account.Email notificationsTo receive email notifications log into your Nuki Web account and activate "Battery alerts via Email" in the administration of your Smart Lock. You will be notified by email when it is time to change your batteries.

Question 4

What happens if my Power Pack is empty?

Accepted Answer

You can also easily unlock your door manually:We recommend Nuki for cylinders with an emergency function. This way, you can always unlock your door with your mechanical key. The Nuki Universal Cylinder was specifically designed for use with the Nuki Smart Lock.

Nuki Power Pack.

More power for your Smart Lock Go. The sustainable alternative to batteries.

The rechargeable battery pack for your Smart Lock Go

Full compatibility

Choose your color

Individual power supply

Always informed

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