E-Commerce Lead (f/m/d)

Graz Full-time

Job Description

Welcome to Nuki. A place where our employees have priority, where this week’s ideas develop into next week’s new features, where decisions are made quickly, and where mistakes are used as an opportunity for further development. Innovation is more than just a trend; it is part of our DNA. We build on it, because if we have the choice between comfortable and exciting, we always choose the latter.

As an E-Commerce Lead (f/m/d) you will be part of the Marketing department at Nuki and take over the e-commerce team's professional and organisational leadership responsibility. In this role, you will contribute to define Nuki as a “digital first brand” by leading our online marketing activities and cross-functional initiatives aiming to accelerate online business growth across all channels. You will work closely together with other experts from our Marketing division and with other teams from Sales, Customer Experience and Product/Tech. This will give you the chance to actively shape the future of Nuki. 

Your Role

  • You define the global e-commerce strategy for Nuki and the future USP of our D2C shop and are a major stakeholder to create an easier and more convenient shopping experience for our customers.
  • You observe and follow current e-commerce trends to identify new growth opportunities and create a holistic strategic plan to use the full potential of the e-business channel.
  • You are responsible for promoting our product assortment in our D2C shop by defining the yearly roadmap for promotions and cross-/upselling activities.
  • You are responsible for planning and managing the online marketing budget and the performance-driven optimization of our advertising channels (Search, Amazon, Facebook, Instagram, Twitter, Native ads, Affiliate) in a multi-channel sales environment.
  • You define and implement data-driven and automated marketing activities (e.g. CRM and mailing flows).
  • You will lead the E-Commerce team, ensure the performance of your employees and excellent cross-functional cooperation.

Job Requirements

  • You have a degree in marketing, e-commerce, sales or similar.
  • You have already gained at least 3 years of relevant professional experience in leading e-commerce teams and activities with a strong focus on online marketing, marketing automation and online shop development.
  • You have an understanding of internet technologies and are familiar withHTML, CSS, JavaScript or Wordpress.
  • You have practical experience in multilingual keyword analysis and analytical skills, especially for user flow optimization.
  • You have excellent communication skills in both English and German, further foreign language skills are an advantage.
  • You are characterised by your innovation-driven and customer-oriented mindset as well as your organisational talent.
  • You focus on what is possible, take ownership and go the extra mile.

Why Us

  • You will get the chance to contribute your ideas in a fast growing, highly motivated team and thus actively shape the future of Nuki.
  • Active further development is very important to us. We will support your personal and professional development in the office and outside at conferences, seminars or by sponsoring special literature and also offer German and English courses.
  • You have free choice of your computer and operating system (Win/Mac/Linux) and can also use your company smartphone privately if you wish to do so.
  • You get December 24th and 31th as one extra day off (=26 vacation days).
  • We live and love our flexibility. Therefore, in addition to our extensive flextime model, you are free to work three days a week at home
  • No matter if you want to work part-time or full-time: We consider your individual wishes, support you in all matters and subsidise ongoing childcare costs.
  • You decide how you get to the office: If you use public transport, we will subsidise your climate ticket or offer you parking spaces & charging stations in our parking lot.
  • Once a week we have breakfast together. You also get high-quality coffee and tea, regional juices, fruit and vegetables as much as you want at any time.
  • To help you relax during stressful periods, we offer free online yoga classes during working hours or discounts at different gyms and climbing centres. You also have the opportunity to receive professional psychological online counselling as part of our Instahelp cooperation.
  • We host team events several times a year. From our 2-day summer event, to our beach volleyball challenge, our legendary Christmas party or the dumpling challenge: we also create shared memories outside the office.
For the advertised position, a minimum salary of € 3,190.00 gross per month applies according to the collective agreement (no all-in). Willingness to significantly overpay if you have the appropriate qualifications. This position is open for applications in Graz.

About Us

We at Nuki are breaking new ground and are working on a completely keyless future. As one of the fastest growing companies in Austria, we offer high-quality products, a dynamic team of 100 employees and more than 350,000 satisfied customers. We are pioneers in the Smart Home sector and are looking for people like you who are not satisfied with the status quo and are willing to take on responsibility quickly. We look forward to getting to know you!

Apply now