Installation Check

The Nuki Smart Lock is mounted on the cylinder on the inside of your door. It is important that the cylinder has the shape of the Euro Profile cylinder or the Swiss roundcylinder. The orientation of the keyhole doesn't matter, it is just about the outer shape. More information on cylinders and the installation requirements for Nuki Smart Lock can be found here.

Emergency function:
We recommend mounting the Nuki Smart Lock only on door locks that feature the so-called emergency and hazard function (a.k.a. BSZ or priority function). This function allows you to open the door with your physical key in an emergency when a Nuki Smart Lock is mounted on the inside of the door. Please note that the key on the inside of the door should also turn when you unlock the door from the outside. More information about the emergency function.

To be able to set up a Smart Lock you need the Nuki app. The Nuki app is available for Android (4.4 or higher) and iOS devices (iPhone 4S or higher). You can download it from the app stores (for free).

Not sure which Android version you are using?

• • Open Settings on your phone
• • In the System sub-menu, look for "About phone"
• • Click "About phone" and you will see which version of Android you are using

The backset is the distance from the center of the keyhole to the outer edge of the door.

N.B.: If a removable plastic cap is fitted to your key that makes the key thicker than 4 mm, it must be removed.