Can I carry on unlocking / locking the door with my key?
If your lock cylinder has an emergency function, you can carry on locking with your old key. If you can still turn the key from the outside even if a key is in the lock on the inside, the lock has an emergency
function. You can use the Nuki Smart Lock on locks without an emergency function (or priority function). However, we recommend to use the Smart Lock on locks with an emergency function only. You can have the
emergency function retro-fitted to your existing door lock. For this, contact your locksmith.
What happens if the Smart Lock’s batteries go flat?
The Nuki Smart Lock works with four standard AA batteries. As soon as the battery charge level falls below 20%, the Nuki app notifies you and you have sufficient time to change the batteries. Also you can use
your key to lock/unlock if your door lock has an emergency function. Average battery life is around 6 months. Your Smart
Lock’s power consumption depends on the frequency of locking/unlocking actions and the ease of actuation of the lock. You can find more information about the batteries
How can I unlock the door if I’ve forgotten my smartphone or the battery is flat?
There are many potential ways to actuate your Nuki Smart Lock if your smartphone isn’t available. Nuki offers different add-ons, such as the Nuki Fob or the Nuki Keypad which enable you to lock/unlock the door
without a key or smartphone. You can also log into your Nuki Web account via any device with Internet access and open the door from there. If necessary you can also unlock your door with your normal key if your
door lock has an emergency function.
Offer ends on September 22nd, 2021 at 11:59 p.m. The discount cannot be combined with other promotions or redeemed for cash. Not applicable to existing orders. Only applies to selected products while stocks last. This
campaign can be terminated at any time without stating a reason.
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