Datenschutz & Privatsphäre

Security & Privacy Your data is safe with us

Your security and privacy are our highest priority. This is how we guarantee that you always stay in control of your data:

  • An account is not mandatory to use your Nuki devices.1
  • Your data is not saved on the Nuki servers.
  • Whenever possible your data is only processed on your end devices.
  • As an optional service we offer Nuki Web, our cloud service. You decide if and how long you want to use it.

We transparently communicate our encryption technologies and use of data.


1 Exception: Nuki Box

Learn more about the different ways to use your Nuki devices



Bluetooth Only

Bluetooth

  • Personal or security-related data is only stored on your end devices.
  • No account is necessary to use Nuki.
  • Your data will not be stored in any cloud.
How your data is managed

Wi-Fi

Remote access via Wi-Fi

  • Personal or security-related data is only stored on your end devices.
  • No account is necessary to use Nuki.
  • Your data will not be stored in any cloud.
  • The Nuki servers are only forwarding the commands. They cannot read nor execute them.
How your data is managed

Thread

Remote access via Thread

  • Personal or security-related data is only stored on your end devices.
  • No account is necessary to use Nuki.
  • Your data will not be stored in any cloud.
  • The Nuki servers are only forwarding the commands. They cannot read nor execute them.
How your data is managed

Cloud (Nuki Web)

Cloud (Nuki Web)

  • The activation and use of Nuki Web is optional.
  • Nuki Web enables the integration with the Nuki Smart Hosting Services.
  • The data of your devices is synchronized with the Nuki servers.
  • A secure authentication method is protecting your Nuki Web account.
How your data is managed

Our security concepts and encryption protect your data from unauthorized access. Secure registration and authentication additionally protect your Nuki Web account.