Security & Privacy Your safety and privacy are our priority!
Since the development phase of the Nuki Smart Locks your security and privacy have been our top priority. We communicate our encryption technologies and data usage in a transparent way, guaranteeing that you are always in control of your data.
To use the Nuki Smart Lock, Opener or Smart door you neither need a user account nor will your personal data be stored in any cloud.
This is true for using Nuki in Bluetooth range as well as via WI-FI if you have connected your device to the Nuki Bridge.
Wherever and whenever possible, your data will be processed only on your end devices.
Of course you can also use our Nuki Web Cloud service, which requires the caching of data on our servers. However, Nuki Web is an optional service and you decide if or how long you want to use this service.
Bluetooth-Only
- Personal or security-related data is only stored on your end devices.
- No user account is necessary to use Nuki.
- Your data will not be stored in any cloud.
- Encryption: Nuki encryption concept
Wi-Fi
- Personal or security-related data is only stored on your end devices.
- No user account is necessary to use Nuki.
- Your data will not be stored in any cloud.
- The server only forwards commands, but can neither read nor execute them.
- Encryption: Nuki encryption concept
Cloud (Nuki Web)
- The activation of Nuki Web is optional.
- Nuki Web allows you to use integrations like Alexa and Google Home.
- Data is synchronized from the device to the Nuki servers.
- For additional security of your account, we offer password security checks and the activation of the two-step verification.
Security
A maximum of security is our key principle in the development of the Nuki devices. We have dedicated ourselves to this value in the development of our product range and have consistently pursued this path over the past years. This is also shown through regular testing and certification by independent security experts and institutes.
The communication of the Nuki Smart Lock, Nuki Opener and Smart Door is end-to-end encrypted and our security standards are comparable to those in the online banking sector. For this, we have been tested and awarded. Furthermore, numerous features of the Nuki devices and the Nuki app allow you to keep an eye on the security of your door. For example, you can deactivate permissions at any time or limit their duration, and you always keep track of who opens your door with the activity log.
Under the following links you will find further information on the topics of security and data protection:
- Privacy
- Nuki encryption concept
- Smart Home Security
- AV-TEST Germany: Nuki Combo 2.0 again approved as secure Smart Home Product
- The Avira digital door lock security test: Top marks for the Nuki Smart Lock
- Is a Smart Lock Safe? Yes, It Is!
- Burglars & insurance
- Smartphone lost / forgotten / battery died
