We are sorry that you want to return your Nuki product. Please tell us why you want to send it back.
In the next step a return label will be created. Please print the return label.
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 8am-8pm (CET) and Sat 10am-4pm (CET).
International: +43 316 376 120
Germany / Austria / Switzerland: 0800 722 494 0