|Fob inactive||LED off|
|Button pressed||LED lights up 1x|
|Pairing mode||LED on|
|Smart Lock is out of range / connection error||2x|
|Fob is deactivated in the user management||4x|
|Locking currently not allowed, Fob is limited in time||5x|
|Fob is not paired with any Smart Lock||6x|
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 8am-8pm (CET) and Sat 10am-4pm (CET).
International: +43 316 376 120
Germany / Austria: 0800 722 494 0
Switzerland: 0800 722 494