|Keypad inactive||LED off|
|Maintenance mode||LED animation|
|Error:||LED flash briefly|
|Smart Lock is out of range / connection error||2x|
|Keypad is deactivated in the user management||4x|
|Locking currently not allowed, Keypad is limited in time||5x|
|Keypad is not paired with any Smart Lock||6x|
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 8am-8pm (CET) and Sat 10am-4pm (CET).
International: +43 316 376 115
Germany / Austria: 0800 880 8710
Switzerland: 0800 880 871