Power Pack does not charge

  1. Nuki  » 
  2. Support  » 
  3. Power Pack  » 
  4. Power Pack does not charge

If you plug in the Nuki Power Pack for charging while the battery of the Power Pack is still over 75%, the charging process does not start.

The charging process will only start when the charge level has fallen below 75%.

This is to protect the battery.


Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: +41 44 505 16 16
United Kingdom: +44 1688 212012
   
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Support

Questions about Nuki?