The average delivery time is 3 to 5 working days after your payment. You can look up the estimated shipping date for your Nuki...more ›
If you have placed an order in the Nuki shop without creating a Nuki account, you are not able to log in an look...more ›
In order to deliver your Nuki products as soon as possible, we reserve the right to divide your order in partial deliveries. If your...more ›
The delivery normally takes takes three to five working days. We will inform you via email when your order leaves out shipping depot. In...more ›
We will inform you via email when your order leaves our shipping depot. In this email you also get your tracking number, with which...more ›
To purchase Nuki products in our Nuki shop put the desired product into the shopping cart. From the cart move on to the checkout...more ›
We are constantly working on collaborations with distributors, so Nuki will also be available in stores near you. Until that happens, buy your Nuki...more ›
If you have a voucher, you can redeem it during the checkout process. Enter your voucher code in your shopping cart or at the...more ›
You ordered a wrong article or changed your mind? As long as the order has not been packed you can cancel it. Send us...more ›
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 9am-6pm (CET).
International: +43 316 376 115
Germany / Austria: 0800 880 8710
Switzerland: 0800 880 871