Nuki Smart Door Support
- Installation and uninstallation (3)
- Power supply (1)
- Features (12)
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Locking with the Smart Door
You can lock or unlock your door by pressing the Button on the inside of the door. Alternatively, you can simply turn the mechanical...
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Locking with the Nuki app
With the Nuki app you can lock or unlock your Smart Door via buttons or swipe gestures.
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Smart Action Center
The Smart Action Center includes the Auto Unlock, as well as the Smart Notifications and Smart Warnings. With Auto Unlock, Nuki unlocks the door...
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Auto Unlock – Nuki unlocks your door automatically
With the Auto Unlock feature Nuki unlocks your door automatically when you come home. Your smartphone remains in your pocket.
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Auto Lock – Automatically locking your door
The Auto Lock feature automatically locks your door when it has been unlocked for a certain period of time or after a door opening/closing...
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Add & manage Smart Door users
Add and manage users directly via Bluetooth or remotely.
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Using a new smartphone
When you want to use a new smartphone, all you have to do is create a permission for your new device, as if you...
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Night mode
With the Night mode Nuki can lock your door automatically. You can define an individual time period according to your needs. During the selected...
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Smartphone lost / forgotten / battery died
There are several possibilities to enter your home without a smartphone.
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Integration of Nuki in other Smart Home systems
Open API: Nuki offers open interfaces for integration into many different application scenarios.
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Software update
When a software update for your Smart Door is available you get notified in the Nuki smartphone app. You can also search for updates...
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Reset Smart Door
With the Nuki app you can reset your Smart Door to factory default settings. All data will be permanently deleted. After the factory reset...
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- Security (3)
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Activation & Deactivation
During first pairing, the CISA DOMO Lock will be activated with the Smart Door Button, so a pairing will be set up between the...
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Security through PIN protection
By setting up a six-digit PIN code you can protect your Smart Door against unauthorized access.
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Encryption
Nuki relies on state-of-the-art encryption methods which are also used for online banking and other smart home system.
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- Troubleshooting (4)
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Improving Auto Unlock
With Auto Unlock Nuki unlocks your door automatically when you come home. How to improve the quality of the Smart Actions and especially the...
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Auto Unlock filter
When you come home with your family, only one Auto Unlock will be performed. The others are filtered for two minutes to avoid unnecessary...
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Forgot PIN
By setting up a six-digit PIN code you can protect your Smart Door against unauthorized access.
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Lowering the buzzer volume
The perceived volume of the acoustic feedback varies based on the material of the door, the type of installation, and the structural conditions on...
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Contact us
| International: | +1 (915) 600-7233 |
| Germany: | 0800 880 8710 |
| Austria: | +43 720 880010 |
| Switzerland: | +41 44 505 16 16 |
| United Kingdom: | +44 1688 212012 |
| Mon-Fri: | 9am-6pm (CET) |
We are happy to help.
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