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The Smart Door, including the CISA Domo Lock and the Smart Door Button, is installed by an authorized technician by the third-party door provider (CISA).

Please contact to discover the nearest Smart Door distributor.

In case of an hardware failure, a CISA technician has to be contacted.
In case of a software problem, please contact the Nuki customer support.

Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: +41 44 505 16 16
United Kingdom: +44 1688 212012
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.

Support Request

Nuki Pro Support