|Smart Lock locked, inactive||The LED ring is off.|
|Smart Lock unlocked||The top segment of the LED ring flashes 1x every 1.5 seconds.|
The Smart Lock can be connected with other Bluetooth devices.
|The LED ring is permanently glowing.|
The firmware of the Smart Lock can be updated or reset to factory settings.
|The top segment of the LED ring is permanently glowing.|
|Battery state crititcal
Please replace the batteries.
|Unlocked state: The top segment of the LED ring flashes 3x every 5 seconds.
Locked state: The top segment of the LED ring flashes 2x every 10 seconds.
Make sure that your Smart Lock is mounted correctly and the door is unlocked and open.
|After a locking operation the LED ring flashes evenly for 10 seconds. After that, the top segment of the LED ring flashes 3x every 15 seconds.|
The Smart Lock is not calibrated. The status was lost due to external influences. Please calibrate it with the Nuki app.
|The top segment of the LED ring flashes 6x every 15 seconds.|
|International:||+1 (915) 600-7233|
|Germany:||0800 880 8710|
|Austria:||+43 720 880010|
|Switzerland:||+41 44 505 16 16|
|United Kingdom:||+44 1688 212012|
|Belgium:||+32 2 588 42 90|
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 9am-2pm (CET).
International +1 (915) 600-7233
Germany 0800 880 8710
Austria +43 720 880010
Switzerland +41 44 505 16 16
United Kingdom +44 1688 212012
Belgium +32 2 588 42 90