|Smart Lock locked, inactive||The LED ring is off.|
|Smart Lock unlocked||The top segment of the LED ring flashes 1x every 1.5 seconds.|
The Smart Lock can be connected with other Bluetooth devices.
|The LED ring is permanently glowing.|
The firmware of the Smart Lock can be updated or reset to factory settings.
|The top segment of the LED ring is permanently glowing.|
|Battery state crititcal
Please replace the batteries.
|The top segment of the LED ring flashes 3x every 5 seconds.|
Make sure that your Smart Lock is mounted correctly and the door is unlocked and open.
|After a locking operation the LED ring flashes evenly for 10 seconds. After that, the top segment of the LED ring flashes 3x every 15 seconds.|
The Smart Lock is not calibrated. The status was lost due to external influences. Please calibrate it with the Nuki app.
|The top segment of the LED ring flashes 6x every 15 seconds.|
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 8am-8pm (CET) and Sat 10am-4pm (CET).
International: +43 316 376 120
Germany / Austria: 0800 722 494 0
Switzerland: 0800 722 494