With the Nuki app you can view detailed information about the connection status of your Nuki Smart Lock. To view the connection status, tap on the desired Smart Lock in the Nuki app and enter the lock settings. Then go to “Connection status”.
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 9am-6pm (CET).
International: +43 316 376 115Germany / Austria: 0800 880 8710 Switzerland: 0800 880 871