We will inform you via email when your order leaves our shipping depot. In this email you also get your tracking number, with which...more ›
The delivery normally takes takes three to five working days. We will inform you via email when your order leaves out shipping depot. In...more ›
In order to deliver your Nuki products as soon as possible, we reserve the right to divide your order in partial deliveries. If your...more ›
If you have placed an order in the Nuki shop without creating a Nuki account, you are not able to log in an look...more ›
The average delivery time is 3 to 5 working days after your payment. You can look up the estimated shipping date for your Nuki...more ›
You ordered a wrong article or changed your mind? As long as the order has not been packed you can cancel it. Send us...more ›
If you have a voucher, you can redeem it during the checkout process. Enter your voucher code in your shopping cart or at the...more ›
We are constantly working on collaborations with distributors, so Nuki will also be available in stores near you. Until that happens, buy your Nuki...more ›
To purchase Nuki products in our Nuki shop put the desired product into the shopping cart. From the cart move on to the checkout...more ›
The payment of an order in the Nuki shop is due immediately. After your payment you have a valid order and it will be...more ›
In the Nuki shop you can choose between the following payment methods: – Credit card (Visa, MasterCard) – PayPal – SofortÜberweisung / Klarna –...more ›
Entendemos que las cerraduras de las puertas a veces pueden ser confusas, y no todo el mundo es un experto.
Si tienes alguna pregunta sobre Nuki, puedes llamarnos de lunes a viernes de 8am-8pm (CET) y sábados de 10am-4pm (CET).
Internacional: +43 316 376 115
Alemania / Austria: 0800 880 8710
Suiza: 0800 880 871