
How your feedback shapes Nuki.
From everyday wishes to new features and product designs
Quieter locking, more ways to unlock, a design that fits your home: your feedback helps shape Nuki product development. Everyday experiences from our community have contributed to new features and changes across our products. Here are a few examples of what that looks like.
Quieter locking, more choice
When you come home late and everyone else is asleep, the sound of your door locking matters. Quieter operation was a recurring wish from our community—and one that helped shape Smart Lock Pro and Ultra.
Alongside reducing noise, we wanted to give you more choice. Three locking modes—Gentle, Standard, and Insane—offer different speeds. Gentle prioritizes quieter operation, while the other modes suit moments when speed matters more.

Access that follows your routine
The same desire for choice applies to unlocking. You might leave your phone at home for a run, while someone else prefers to use their smartwatch at the door.
Requests for fingerprint access helped inspire Keypad 2. Coming home without keys or a phone? Place your finger on the sensor to unlock, with code access available as another option.
Community interest in Apple home key helped shape the next step: Keypad 2 NFC. With a compatible setup, the familiar gesture of tapping your phone or watch becomes a way to unlock your door. Different habits, different options—all centered on making access fit your day.
Connected to the home you already use
Those habits also include your smart home. If you have already chosen an ecosystem, you want your door to fit into it.
Requests for easier integration helped shape our commitment to Matter, the shared smart home standard. Through our work in the Connectivity Standards Alliance, we also contribute practical access needs to its development - especially from a European perspective. Because a Smart Lock’s usefulness extends beyond the door itself.

One less task before bed
Sometimes, making access easier means removing an action altogether. Think of the moment you are already in bed and wonder whether you locked the front door.
Night Mode addresses that everyday concern. With automatic locking enabled for the start of your chosen nighttime period, locking becomes part of your evening routine. It reflects the same goal behind more visible product changes: less effort and more peace of mind.

A design that feels at home on your door
How a product fits your life also includes how it looks in your home. Design has always been part of the Nuki experience, and community feedback helps us understand what you would like to see next.
Requests for a slimmer, more elegant appearance helped inform the redesigned fifth-generation Smart Lock Pro and Smart Lock Ultra. Outside the door, requests for a lighter option to complement white frames and bright entrances inspired another addition: Keypad 2 NFC in white.

Your wish, a new look: Keypad 2 NFC in white. Exclusively available for Nuki club members.
Community has been part of Nuki from the start
Our connection with our community goes back to our Kickstarter beginnings, when early supporters helped bring the original Smart Lock to market. Today, your feedback continues to contribute to new products and improvements.
You notice where a quieter setting, a different way to unlock, or a new design would make a difference because you live with the product. Those experiences help us see beyond the feature list—and understand what would make coming home better.











