eCommerce Lead (f/m/d)

Graz | Full-time

Job Description

We open the door to a world of possibilities and give you the chance to set new standards with us. We are looking for people with enthusiasm for innovation, people who are passionate about what they do, forward thinkers, and doers. Is that you? Then our door is open for you.

As the eCommerce Lead (f/m/d) at Nuki, you will be an important part of providing our customers with an exceptional online experience and ensuring business success. As a central part of the Growth Marketing team, you will take over the MarTech team’s professional and disciplinary leadership responsibility. By guaranteeing the effective implementation and integration of marketing tools and platforms, you will allow the Growth Marketing team to make data-driven decisions and execute campaigns and online marketing efforts efficiently. This will give you the chance to actively shape the future of Nuki.

Your Role

  • You lead and mentor the MarTech team.
  • You maintain and communicate the product/platform roadmap and the underlying business value to the product team and all remaining stakeholders.
  • You prioritise features by ranking them against the strategic goals and initiatives.
  • You write and evaluate business concepts for new eCommerce features and organize Business Value estimation workshops to collaborate with stakeholders about their potential value and impact.
  • You actively collect feedback from all stakeholders (e.g. B2C/B2B customers, other Product Managers and Product Owners, Feature requests, ... ) to improve the potential value of the Product.
  • You write product concepts in accordance to serve as a basis for product increments and keep them up to date.
  • You ensure consistent UX by tightly integrating the Product & Services UX team in the value generation process.
  • You present the release scope to the team in a customer-oriented way.
  • You maintain the platform documentation in accordance with the Content Lead based on the Definition of Done.

Your Qualifications

  • You have a degree in Marketing, Business Administration, Computer Science (University, University of Applied Sciences), or a related field.
  • You bring 5+ years of experience in product management, digital marketing, or MarTech, with a strong focus on roadmap creation and stakeholder collaboration.
  • You have proven experience in leading and mentoring teams, particularly in the MarTech or product management space.
  • You can evaluate business concepts for new product features, and balance customer needs, technical feasibility, and business impact.
  • You have a demonstrated expertise in agile methodologies (e.g., Scrum) and product development lifecycles.
  • You are experienced in working with tools related to product roadmaps, business value estimation, and stakeholder feedback collection (e.g., Jira, Confluence, Miro, or similar).
  • You focus on what is possible, take on responsibility and go the extra mile.
  • You have excellent written and spoken English skills, German skills are a plus.

Why us

  • We offer you the opportunity to be part of a fast-growing, highly motivated team of talented professionals. With your ideas, you get to shape the future of keyless access.
  • We support your personal and professional development. Take part in our internal Nuki Academy seminars and workshops, free Udemy online courses, or enroll in a class of your choice. To improve language skills we offer free German and English courses for all levels.
  • Are you a sports enthusiast or freelancing on the side? We offer working time models that suit different lifestyles. In addition to an extensive flextime model, you can work from home up to three days per week.
  • Are you a working parent? We understand your needs. That’s why we offer not only flexible working models but also support you by subsidizing childcare costs.
  • Do you want to work while exploring new places? At Nuki, we believe that inspiration knows no boundaries. That’s why we offer you the option to take a workation for up to three weeks per year.
  • Time with family and friends is important. That’s why we give our employees off on December 24th and 31st. At Nuki you get to enjoy a total of 26 vacation days per year.
  • When it comes to hardware, everyone has their preferences. When you start at Nuki you will get to choose your preferred computer (Win/Mac/Linux). On top, you can get a company phone which you can also use privately. We cover your monthly phone bills.
  • We support green choices. If you decide to use public transport to commute to the office, we will subsidize your annual ticket (Klimaticket). If you need to commute via car, we provide parking spaces and charging stations in our garage.
  • We like to bring our team together and foster a collaborative environment. Once a week you enjoy a free breakfast while connecting with your colleagues. High-quality coffee and tea, regional juices, fruits, and vegetables are available at any time.
  • The mental health of our employees is one of our top priorities. As part of our cooperation with Instahelp, a professional online counseling service, you get to take part in free online counseling sessions. Our strong mind program also supports both your physical and mental health. Improve your cooking skills in a cooking course, or enjoy a relaxing massage for your back and neck during Health Day.
  • We believe in a diverse team and are proud to have people from more than 15 nationalities working for us. If you are living abroad you will receive full and free support with CINT when it comes to your relocation to Austria.
  • As much as we enjoy work, we also love to have fun together during our memorable events. Join us on our annual two-day summer event, our beach volleyball challenge, the legendary Christmas party, or the dumpling challenge.

For the advertised position, a minimum salary of EUR 3,843.00 gross per month applies according to the collective agreement (no all-in). Willingness to significantly overpay if you have the appropriate qualifications. This position is open for applications in Graz.

About us

We at Nuki are breaking new ground and are working on a completely keyless future. As one of the fastest-growing companies in Austria, we offer innovative products, a dynamic team of 140 employees, and more than 550,000 satisfied customers. We are pioneers in the Smart Home sector and are looking for people like you who are not satisfied with the status quo and are willing to take on responsibility quickly. We look forward to getting to know you!

Contact us