Once you’ve purchased, installed, and set up your Nuki Smart Lock, you can easily manage access permissions for your club members via the Nuki App. Then register your club for the Nuki SmartClub Partner Program using your club registration number. Once your registration has been approved, you’ll receive €100 back on your purchase. Your club will also receive exclusive 20% discount codes for members, as well as information materials for anyone interested. Find all conditions here.

The offer applies to all Nuki products and bundles. Your order must include a Nuki Smart Lock and have a minimum order value of more than €240 (incl. VAT).

Nuki uses state-of-the-art encryption mechanisms commonly used in online-banking. All communication with the Smart Lock is protected with end-to-end encryption. We also have our Smart Lock regularly inspected and certified by independent security institutes. The Nuki Smart Lock was once again certified by AV-TEST as a secure smart home product in 2025.

You’ll always receive a warning when the battery level of your Smart Lock drops below 20 %. That gives you plenty of time to quickly recharge your device.

If you use a smart lock together with a cylinder that features an “emergency and danger function”, you can simply use your key to unlock your door.

If you don’t have your smartphone with you, there are many other ways to unlock your door:
* Ask someone with access permission to open the door for you.
* Use Nuki Web, if you’ve set up an account.
* Use a compatible smart watch.
* Use one of our many accessories like the Nuki Keypad to enter a code or unlock with your fingerprint. Or grab the Nuki Fob and open your door at the push of a button.

You’ll always receive a warning when your lock’s battery level drops below 20%, giving you more than enough time to quickly recharge your device.

Users who own a Smart Lock Ultra, or any other Smart Lock combined with a Nuki Universal Cylinder, can still use a physical key to open their door - even with the Smart mounted on the door!
For all other users, if your current door cylinder has a so-called "emergency function", you can also simply use your keys to unlock your door.