To use the Keypad 2 NFC you need a compatible Nuki Smart Lock. Those are all Matter-capable Nuki Smart Locks (Smart Lock Ultra, Pro, Go and 4th generation Smart Locks).

If you want to use the Nuki App Mode to use Tap to Unlock independently of your smart home system, no additional devices are required. Every user that has an app permission for your Smart Lock can also use Tap to Unlock.

You can use the Smart Home Mode in combination with Apple home key and Samsung Digital Home Key. A brand-specific hub is required for the Matter integration into your Smart Home Ecosystem.

Apple home key
When paired with a compatible Nuki Smart Lock, tap to unlock with home key is available for iPhone XS and later running iOS 18.6 or later and Apple Watch Series 4 and later running watchOS 11.6 or later.

Samsung Digital Home Key
To unlock via Tap to Unlock in your Samsung Wallet your Smart Lock needs to be integrated into Samsung SmartThings over a compatible Samsung Hub.

A detailed list of compatible devices as well as instructions can be found here.

If you don't have a Matter hub you still can use the Nuki App Mode to take advantage of Tap to Unlock. Please consider that you need a compatible Nuki Smart Lock: Compatible are all Matter-capable Nuki Smart Locks (Smart Lock Ultra, Pro, Go and 4th generation Smart Locks).

If you are using the Nuki App Mode, the NFC permission is connected to someone's App permission and has the same access rights and limitations as the respective user.

For the Smart Home Mode all permissions need to be managed within your respective smart home app. This also includes adding or deleting new Tap to Unlock users.

For Apple devices the power reserve is available - for this to work Express Mode has to be enabled. That means, you can also use Tap to Unlock when you run out of battery (up to 5 hours after the battery drains naturally). However, it does not work if you turn off your phone completely.

Power reserve is also available for selected Samsung devices.

Please consider that for the Nuki App Mode power reserve is not available and will not work if your phone battery dies.

You can of course still unlock your door with an entry code or fingerprint.

Because Nuki Keypad 2 NFC is mounted outside in your entrance area, it’s visible to people outside.
Should your Nuki Keypad 2 NFC be stolen, we offer you a theft replacement guarantee. Just send us a copy of your loss report (issued by the police) and proof of ownership (original invoice) of your device. Once we’ve received your documents, we’ll send you a free replacement product.

For owners of the Keypad 2 NFC that is not yet equipped with the Theft Detection feature, we offer a free upgrade. Find out if your Keypad is eligible here. Please note that this feature is not available for the Keypad or the Keypad 2.