Nuki x Helgafell Rentals
How Helgafell Rentals boosts efficiency with Nuki x CoastVenture
Executive Summary
Helgafell Rentals manages 20 premium properties in Ciudad Quesada, Alicante. As bookings and guest communication increased, the team faced growing challenges with manual key handovers and time-consuming administrative tasks. By partnering with CoastVenture and integrating Nuki Smart Hosting, they streamlined operations, reduced their workload by 50%, and enhanced the guest experience — allowing staff to focus on what truly matters.
About Helgafell Rentals
Company: Luxury Property Management Company
Location: Ciudad Quesada, Alicante, Spain
Properties managed: 20 luxury rentals
Booking Platforms Used: Airbnb, Booking.com, Expedia, Marriott Bonvoy
The Challenge
As demand increased, routine administrative tasks—guest communication, check-ins, and coordination with cleaning staff—weighed heavily on the team. Manual operations were consuming crucial time and risking service quality and consistency.
Manual operations were consuming crucial time and risking service quality and consistency.
The Solution
Helgafell undertook a digital transformation with a comprehensive solution:
- Nuki Smart Locks: Enable seamless, 24/7 keyless entry via smartphone or unique entry codes. Integrated with the Owner’s Portal, guest access codes are now automatically generated per booking, and remote management and access logs ensure full oversight.
- CoastVenture’s property management system: Introduced AI-powered dynamic pricing, multichannel distribution, and automated guest communication—optimizing occupancy and revenue.
“Automation and smart solutions have given us back our time, and our guests have noticed the difference.”
The Results
This dual integration revolutionized Helgafell’s operations:
- 50% Reduction of operational workload ✅ Staff free from manual check-ins and key handovers
- 100% Improved Guest Experience ✅ Smooth, flexible check-in with modern convenience
- 30-40% Increased Revenue ✅ Higher occupancy, more repeat bookings, and elevated service
“We can now focus on high-touch hospitality rather than logistics, redefining what success looks like for our business. Automation and smart solutions have given us back our time, and our guests have noticed the difference.”
Olafur Thorarinsson, Hotel Manager for Helgafell Rentals
Ready to Transform Your Rentals?
Discover how digital automation and secure, keyless access can free up time, delight your guests, and elevate your business. Partner with CoastVenture and Nuki to redefine efficiency and hospitality.