Name: Smart Lock Go
SKU: 221148
Price: 1899 NOK

Question 1

How secure is the Smart Lock?

Accepted Answer

Nuki uses state-of-the-art encryption mechanisms commonly used in online-banking. All communication with the Smart Lock is protected with end-to-end encryption. We also have our Smart Lock regularly inspected and certified by independent security institutes. The Nuki Smart Lock was once again certified by AV-TEST as a secure smart home product in 2025.

Question 2

How do I install the Smart Lock?

Accepted Answer

All Nuki Smart Locks are installed on the inside of your door without needing any technical know-how, drilling, or special tools. Our Smart Locks can be installed and removed without leaving any residue or marks, and are therefore also ideal for rented apartments.While all Nuki Smart Locks can be installed in minutes on your own, the exact installation process would depend on the type of Smart Lock you own.We have step-by-step guides on our website and app for a quick and simple installation experience.You can find out whether your door is compatible with the Nuki Smart Lock here.

Question 3

What if the Smart Lock turns out to not be compatible with my door?

Accepted Answer

That is no problem. The statutory right of return for online purchases in the EU is 14 days. Since we want you to be satisfied with our products and test them sufficiently, we allow a total return period of 30 days starting from the receipt of the goods.
More detailed information about order and return process can be found here.

Question 4

What do I do if don’t have a smartphone or my Smart Lock runs out of battery?

Accepted Answer

You’ll always receive a warning when the battery level of your Smart Lock drops below 20 %. That gives you plenty of time to quickly recharge your device.If you use a Smart Lock in combination with a Nuki Universal Cylinder, you can still unlock your door from the outside with a physical key – even when the Smart Lock is mounted on the door!For everyone else: If your current cylinder features what’s called an "emergency function", you can also just use your key to unlock your door.If you don’t have your smartphone with you, there are many other ways to unlock your door:* Ask someone with access permission to open the door for you.* Use Nuki Web, if you’ve set up an account.* Use a compatible smart watch.* Use one of our many accessories like the Nuki Keypad to enter a code or unlock with your fingerprint. Or grab the Nuki Fob and open your door at the push of a button.

Question 5

How can I control my Smart Lock Go remotely?

Accepted Answer

To connect your Smart Lock Go with the internet, you need to activate Remote Access with a one time purchase. You can purchase Remote Access directly in your Nuki app or via the Nuki Shop. You can do this at any time - whenever needed.After purchasing Remote Access you can connect your Smart Lock Go directly to your home Wi-Fi. Alternatively you can also connect it to your network over your Matter-integration. In this case, a suitable hub is required.

Question 6

How is the Smart Lock Go powered and how can I charge it?

Accepted Answer

Your Smart Lock Go is delivered with 4 AA-batteries. If they are depleted you can simply exchange them. For a more sustainable solution you can expand your set-up with a Nuki Power Pack. You can charge it either directly in the Smart Lock or while disassembled.

Question 7

Can I use my Smart Lock Go also without Remote Access?

Accepted Answer

Yes you can use your Smart Lock Go also without purchasing Remote Access. In that case all features and functions of you Smart Lock are only available while you are in Bluetooth range of the device. Thanks to it's Matter-compatibility the Smart Lock Go can be integrated into your smart home without purchasing Remote Access.

Smart Lock Go.

Transform the way you come home

Simply start

Perfect fit

Easy access

Build your dream team: Smart Lock Go and Keypad

Love the flexibility. Love the price.

Flexible Remote Access

Flexible Remote Access

Extend as you go

Extend as you go

Choose your power source

Choose your power source

Easy installation on the inside of your door

Flexible Remote Access

Installation requirements

Product tips for you

Home Set Basic

Door Sensor

Power Pack white

Home Set Basic

Door Sensor

Power Pack white

Compare our Smart Locks

FAQ

How secure is the Smart Lock?

How do I install the Smart Lock?

What if the Smart Lock turns out to not be compatible with my door?

What do I do if don’t have a smartphone or my Smart Lock runs out of battery?

How can I control my Smart Lock Go remotely?

How is the Smart Lock Go powered and how can I charge it?

Can I use my Smart Lock Go also without Remote Access?