You will need your Smart Lock ID to participate. This can be found in the Nuki app or on the backside of your Smart Lock. We use the Smart Lock ID to check whether your device is eligible for the Upgrade Program.
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 9am-6pm (CET).
International +1 (915) 600-7233
Germany 0800 880 8710
Austria +43 720 880010
Switzerland +41 44 505 16 16
United Kingdom +44 1688 212012