On Monday, Jan 23, at 08:00pm CET, there will be scheduled down time of our Web services. You may experience a service disruption of 30 mins within the maintenance window.
We will be using this time to keep our infrastructure up to date. To ensure uptime and stability of our platform, we are performing this upgrade during the night so that we can keep the service disruption as small as possible.
During this maintenance window, you may experience a service disruption of Nuki Web and Nuki Bridge services. The Nuki Web API will not be available during this time. All operations around remote access, including
opening doors remotely,
checking the status of your Smart Locks,
creating invitation codes and access permissions remotely and
accessing Smart Home integrations (Alexa, Google Home, IFTTT & more)
will resume immediately after the maintenance window. You may experience position runs on your Smart Lock 3.0 Pro.
We appreciate your patience and understanding.
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