The free Nuki app is available for iOS, Android and Huawei smartphones. You can set up, operate and manage all your Nuki products with the Nuki app.
Welcome home with Auto Unlock
With the Auto Unlock function, the Nuki Smart Lock recognises your phone in your pocket and automatically opens the door for you – for hands-free entry.
Open and lock with a swipe
Lock and unlock the electronic door lock by simply swiping your smartphone or from the comfort of your wrist with your smartwatch.
Access permissions for your loved ones
Assign and manage access permissions for your family, friends, guests or babysitters – either recurring or temporary.
Activity log for a full overview
With the Nuki app, you always know who has locked your door and if it’s securely locked.
Use Nuki with your smartwatch
The Nuki app is also available for the Apple Watch, Android smartwatches (Wear OS) like the Garmin Watch, the Galaxy Watch (Tizen OS) and the Huawei Watch (HarmonyOS).
The Nuki Smart Lock is the multiple award-winning
solution trusted by over 200,000 customers
4,4 stars – over 2,000 reviews
How secure is the Smart Lock?
Nuki uses state-of-the-art encryption mechanisms commonly used in online banking. All communication with
the Smart Lock is protected with end-to-end encryption. We also
have our Smart Lock regularly inspected and certified by independent security institutes. The Nuki Smart Lock has once again been certified by AV-TEST as a
secure smart home product
How do I check if the Nuki Smart Lock fits my door?
With our installation check, you can find out if your door lock is compatible with Nuki. You fasten or stick the Smart Lock
to your existing cylinder on the inside of the door. This means both variants can be removed without leaving a trace, making them ideal for renters.
Since your Smart Lock is mounted on the door from the inside, no one on the outside can tell that you’re using an electronic door lock. Using a smart lock does not affect your insurance coverage.
What do I do if don’t have a smartphone or my battery runs out?
If you’re out and about and don’t have your smartphone with you, there are other ways to unlock your door:
If your door lock has an emergency function, you can simply use your existing mechanical key.
You can ask another person with an access permission to open the door for you. If you have a Nuki Smart Lock 3.0 Pro or a
Nuki Bridge for your Nuki Smart Lock 3.0, it will also work remotely.
The Nuki Keypad or Nuki Fob offer you a perfect
alternative for opening your front door quickly, easily and without a smartphone or physical key.
What happens if my batteries or the rechargeable battery pack in the Smart Lock run out?
When the battery level reaches approx. 20%, Nuki will inform you via the Nuki app and on the Smart Lock directly that the batteries or rechargeable battery pack are running low. This gives you enough time to
insert new batteries or charge the Nuki Power Pack. You can find more information about batteries, rechargeable battery pack and the battery level
You can still lock your door from the outside with your key as long as your cylinder has an emergency or priority function. This means you can lock the door from the outside even if a key is inserted in the lock
from the inside.
With our installation check, you can find out if your lock has this function.
What is the Nuki upgrade programme?
Some of you have known and supported Nuki since the very beginning. The Nuki upgrade programme is our way of thanking you for your support and giving you the opportunity to upgrade your first- or
second-generation Smart Lock to a Nuki Smart Lock 3.0 Pro. Upgrade your smart lock and get a Nuki Door Sensor for free!
You can find more information on this page.
How does the upgrade improve on the Smart Lock 2.0 and Combo 2.0?
At first glance, the Nuki Smart Lock 3.0 and Nuki Smart Lock 3.0 Pro are still based on our tried-and-tested design concept of the retrofittable electronic door lock, which more than 200,000 satisfied customers
have come to trust. However, a lot has changed under the hood:
The Nuki Smart Lock 3.0 Pro is already equipped with a built-in Wi-Fi module. You no longer need a Bridge to control it remotely and integrate it into your smart home.
The Nuki Smart Lock 3.0 Pro now comes with the Nuki Power Pack included as standard – for more power.
By popular demand, our Smart Lock 3.0 Pro with aluminium ring is now available in white and black.
Smart Lock 3.0 and Smart Lock 3.0 Pro now have a coloured LED that notifies you if your battery is low or there’s a fault.
Both of the new generation Smart Locks support the new Nuki Door Sensor. The new technology behind the improved door sensor ensures a high level of reliability with minimal battery consumption. The Nuki
Door Sensor has flexible installation options and is supported by the Nuki app. The door sensor is available in white, meaning it can be discreetly attached to your door frame.
We have further improved the motor functions of our Smart Locks to offer you a convenient and carefree experience.
What are the differences between Smart Lock 3.0 and 3.0 Pro?
The Nuki Smart Lock 3.0 is the beginner-friendly Smart Lock for keyless access to your home. Like our tried-and-tested Nuki Smart Locks, it is easy to retrofit, compatible with the Nuki Bridge and supplied with 4
AA batteries. The Nuki Smart Lock 3.0 is available in white.
The Nuki Smart Lock 3.0 Pro takes everything you already love about Nuki and makes it even better. Smarter, more convenient, more powerful.
Say hello to Wi-Fi: The Nuki Smart Lock 3.0 Pro is equipped with a built-in Wi-Fi module. This means you no longer need a Nuki Bridge to control it remotely.
More power for your Smart Lock: The smart door lock now comes with the Nuki Power Pack included as standard – for more power.
Elegant design in two colours: The elegant Smart Lock 3.0 Pro with aluminium ring is now available in white and black.
Is the integrated WiFi module compatible with all integrations?
Yes. But the integrated WiFi does not support the Bridge API. If the Bridge API is required you need to connect the Smart Lock 3.0 Pro to a Nuki Bridge.
The protection of your data is important to us!