Yes, Nuki Club membership is free and optional. The only requirement is that you are an existing Nuki customer and have or actively use at least one Nuki Smart Lock or Nuki Opener. However, it doesn’t matter whether you bought your products through the Nuki Online Shop, Amazon, local retailers or one of our Nuki Pro sales partners.
Become
Nuki Club member
for free!
Get a gift card, extended device protection and partner benefits.
Please note:
Applies to Nuki Smart Lock or Nuki Opener users. Registration takes place immediately after an order is placed in the Nuki Online Shop or via the Nuki app.
Free shipping
You benefit from free shipping and returns for all your orders in the Nuki Online Shop – and there’s no minimum order value.
Partner offers
Turn your home into a smart home! We help you network your gadgets and give you access to selected partner offers.
Exclusive products
You receive offers related to your electronic door lock, gain exclusive access to products and buy limited quantities before everyone else.
We have a
welcome gift for you
You will receive a gift voucher for the Nuki Online Shop in a newsletter 30 days after your initial registration.
Extended Nuki device protection
As a Nuki Club member, you can register your devices with us – no matter where you bought your products. If you experience a problem, we handle the exchange process for your products quickly and easily.
Recommend Nuki to your friends and get exclusive rewards
Share your referral link with your family, friends and acquaintances via social media or email. If they opt for a Nuki Smart Lock, you will receive exclusive bonuses as a thank-you, and your friends will also get a personal 10 % discount voucher for their first order in the Nuki Online Shop (minimum order value € 149).
Send referral linkYour rewards for successful referrals
Nuki Club Community Days
You can save extra twice a year and get your hands on our Nuki products at special prices. Strictly limited and only available to club members.
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Is joining the Nuki Club free of charge?
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Where and how can I register for the Nuki Club?
If you buy your products in the Nuki Online Shop, you can register for the Nuki Club free of charge after completing the order process. However, registration is also possible via the Nuki app, either during the setup process or afterwards via the sidebar menu in the Nuki iOS or Android app. The registration process only takes a few minutes and you can immediately benefit from all the advantages. -
Do I have to be an owner or user of a Nuki product to benefit from the Club’s advantages?
Yes, the Nuki Club is exclusive to all owners and users of a Nuki Smart Lock or Nuki Opener. Of course, this also applies if you choose a product combination such as Nuki 3.0 Set, Nuki Keypad Combo, Nuki Family Combo, Nuki Apartment Combo or Nuki Opener Set. You can register after making an order in the Nuki Online Shop or through your Nuki app. -
Is there a Nuki Club area to keep track of my benefits?
Yes, all benefits are managed through your free Nuki Club dashboard. The login area is protected with an individual username and password. A one-time registration for the Nuki Club is required to access it. The login details are the same as those you use for the “My Account” area in the Nuki Online Shop, where you can view your order and, if necessary, return it. -
How can I cancel my membership?
We’re sorry you want to end your free Nuki Club membership and no longer want to be part of our exclusive community. That said, we know there are very personal reasons for any cancellation and we fully understand this. If you still want to leave the Club, just send a short message to our Nuki Support Team and we will deactivate your membership.
With the Nuki Club, you won’t miss any more smart news.
You choose the topics and categories that really interest you so that we can send you regular personalized updates.
